CONSTRUCTION COORDINATION & PUBLIC OUTREACH SCOPE OF WORK GUIDELINES

(Standard Language for Construction Coordination and Public Outreach for County Road Projects – Modify as needed)

?.	CONSTRUCTION COORDINATION & public outreach

CONSULTANT shall assist COUNTY with the development and implementation of Public Outreach Campaigns for PROJECT. Services are expected to include but are not necessarily limited to the following.

Attend meetings with local service clubs, neighborhood groups and other relevant parties as needed.

Meet with major stakeholders in the project area in order to determine what concerns the community may have with the project. Stakeholders will include emergency service responders, school administration and transportation, law-enforcement, emergency service providers, businesses, chambers groups, local transit authorities, cooperating agencies, local elected officials and surrounding jurisdictions.

Develop, coordinate and facilitate public information meetings, stakeholder meetings, and local events. Presentations may be provided to service clubs, chambers of commerce, city councils and/or neighborhood groups.

Support and participate in ground breaking and ribbon cutting ceremonies.

Deliver notices and meeting invitations to desired attendee’s including electronic mailings, physical mailings and hand delivery to individuals, agencies, businesses and residences as necessary.

Respond to inquiries from local elected officials and staff, media and public.

Create project collateral including, but not limited to, graphics, brochures, door hangers, pamphlets, videos, newsletters, presentations, presentation boards, press releases, traffic advisories, detour maps, meeting agendas and event programs. Work product will generally be in English, however, some items may be duplicated in Spanish.

Prepare web sites for each project and provide periodic updates of the sites as needed. It is anticipated that the web site for each project will be updated weekly.

Provide notices, announcements and status updates through the Transportation Departments Facebook and Twitter accounts. It is anticipated that updates will occur at least weekly and will be provided through each social media account with notifications about construction activity, impacts to traffic patterns, public events, project photos and any other relevant project information.

Establish and maintain a toll-free help line. Public inquires will be logged and responded to within 48 hours. Additionally any request made through our website and social media accounts will also be logged and responded to within 48 hours.

Coordinate closure information with local chamber and businesses, the media and press as well as emergency services and local agencies. Any concerns will be coordinated with COUNTY personnel.

Coordinate with construction personnel and construction management staff including attendance at construction meetings as needed to stay apprised of construction activities and status.